Ready Responders was founded to empower people to improve healthcare right in their own neighborhoods: we give patients direct access to healthcare professionals, and we give our Responders the opportunity to provide care in their communities. Ready Responders is a non-transport service and provides only on scene care.
This comprehensive, localized approach also allows us to help our friends and neighbors with non-life-threatening conditions, connecting them with healthcare options for lasting care within their communities. Above all, we believe the desire to do good and technology are powerful forces. By combining them, we can make the world a kinder, safer, and healthier place one neighborhood at a time.
About the role
Our Community Care team works directly with, and on behalf of, our patients who would most benefit from care options other than a trip to the emergency room, particularly individuals identified as high-risk, vulnerable, ER super users. In this unique model, our Medics visit patients in their homes on a weekly basis, and collaborate with our Community Care team to help patients navigate their options for immediate and long-term care. Through this work, we promote comprehensive health literacy interventions to empower patients toward self care, community engagement, management of symptoms, healthy lifestyles and accessing Primary Care.
Reporting directly to our Director of Community Care, the Coordinator is responsible for going above and beyond to ensure our patients not only receive individualized care, but are fully supported to reach their health goals.
The Community Care Coordinator manages the patient experience from start to finish: identify patient-centered goals, develop a plan to eliminate barriers to improving and sustaining health, coordinate with the patient's designated Community Care Medic, monitor progress, and provide ongoing support as needed. Acting as liaison for individual patients and our patient community, as a whole, the Coordinator will continuously build relationships with community partners, medical providers and identify opportunities to increase access to social services and medically relevant resources.
This is an exciting opportunity to make a significant impact on our local healthcare system and directly change the lives of patients in need.